At Taniska, we ship worldwide using our local and international delivery partners. The prices will vary according to your location, how many items you purchase and the weight of your parcel. This is explained further below. As we are now not part of the European union - there is a fee/taxes to pay which all depends on your location. This is not set by us. It is a charge set by your authority. Any custom charges or fee/taxes are the responsibility of the customer to pay.
Please get in touch before placing a order if your items are gifts so we can go through gift wrap options with you which will be at a additional cost. This feature will be available for customers at checkout soon as well.
SHIPPING & DISPATCH
Our pieces are ready to be shipped, and dispatched within 1-2 working days unless it is a pre- order listing which can take up to 6 weeks (this includes the custom clothing, jewellery and wedding essential orders which are made on order). Packages will always require a signature. Each have receivers name and signature printed on the tracking information. If you yourself have NOT signed for the package it is still deliverable to anyone present at the address when required. If you do not wish for someone to receive your package you must ensure you provide an address where you can be the sole receiver.
PACKAGING METHOD:
We package all our orders carefully and place all your items in a cardboard packaging box where all items are securely wrapped to prevent damage. We do not ship using gift boxes as this incurs in additional shipping charges. If however, you would like gift wrapping - please mention this at payment checkout (charges may apply depending on number of items).
Packaging method for Bridal Jewellery pieces:
All jewellery pieces will be packaged well in plastic boxes wrapped in lots of bubble wrap to avoid damage. If you wish for your bridal set to come in a leatherette box, please let us know as we cannot ship necklace sets in this box as pieces will incur damage during transit which we need to avoid.
Alternatively, you can purchase a leatherette box for £25 (depending on size) on our website soon. We will have options available for these soon. Email us for the direct link to purchase.
Sale items:
Any bridal sets purchased in the sale will not be posted in a fancy/leatherette box due to the price and because it is a clearance item. It will be packaged well. If you would like a bridal box - please contact us so we can send you the direct link to purchase.
DELIVERY TIMES
****THESE ESTIMATED TIMES ARE PRE COVID*** PLEASE REFER TO THE ABOVE SHIPPING TIMES DURING COVID-19
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UK: 3-5 working days (48 hours - tracked service) - Signature required upon delivery.
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UK: 2-4 working days (24 hours - tracked service) - Signature required upon delivery.
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UK - Next day delivery before 1 pm (Special Delivery - Order before 10 am - Signature required upon delivery)
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Worldwide: 7-10 working days for Rest of the world, 6-9 working days for Europe (Tracked international service - depending on location otherwise it will be 18-24 working days, just email us or message us on Instagram to find out your delivery time)
***PLEASE NOTE: we have a 2-3 day processing time to process orders before the delivery time frame begins. If your order is very urgent please let us know before placing a order.
We ship everyday (Monday-Friday)
Please ensure you provide the correct shipping address at payment checkout. If an incorrect address is entered - we shall re ship or re send the order when it comes back to us. Buyer is responsible for the re shipping cost. If a refund is preferred then the shipping cost is not refunded only cost of item. Buyer is responsible for attempted delivery collections - always from your local delivery office. Please use the tracking number to track your order - this is always emailed to you with your order dispatch notification.
PRICING - This is to cover packaging and shipping costs
***08/05/2024: please refer to checkout for shipping costs. These differ for the type of product you order depending on its weight. For INTERNATIONAL ORDERS we will open the option for international customers to directly purchase from our website between May 2024-June. This is currently in flight. In the interim international customers are most welcome to email us to place orders: info@taniska.com.
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The postage & packaging price for mainland United Kingdom is - TBC
For Europe the shipping price is - TBC
USA, Canada, Australia, New Zealand - TBC
Rest of the world -TBC
Tracking number will automatically be uploaded to your order invoice and you will receive an email notification. Our courier service will also be emailed and tracking number will also be text to you providing you fill the correct number at payment checkout.